Our specialised e-learning programme is designed to provide high quality training at a time and place convenient to the learner. 

The Telephone Triage Skills Online Training Programme is made up of three modules:

• Module 1 - Benefits, Risks and Quality Assurance (Est. learning time 30 mins)
• Module 2 - Communicating & Questioning Techniques (Est. learning time 30 mins)
• Module 3 - The Telephone Triage Model (Est.learning time 30 - 60 mins)

How will you benefit from improving your Telephone Triage skills?

• Reduced medico legal risks
• Reduced complaints, leading to less resources required to manage investigations
• More efficient services - saves clinician’s time and reduces costs
• Improved outcome for patients
• Better management of appointments and demand for home visits
• Higher levels of patient and clinician satisfaction

Find out How to Purchase your online learning course and receive your CPD Certificate on completion.

For multiple user licences please contact us for pricing information.